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Portfolio Archives: Contact Centre

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Contact Centre and UC Deployment

Collaboration, Contact CentreBy adminDecember 24, 2018

On-premises deployment for one of Australia’s largest Hotel and Casino chains. Comprising of a complete contact centre and unified communications deployment for 200 agents and more than 1,000 endpoints.

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Network and UC Managed Services Contract

Collaboration, Contact Centre, NetworkingBy adminDecember 24, 2018

Essential Services Provider Managed ServicesNetwork and UC Managed Services Contract for 24x7x365 essential services government organisation with a 2 Hour response SLA Layer 8 Networks provides the following:  24 x 7 response via our support number – 1300 689 526,  An onsite SLA of 4 hours in the event of a P1 issue…

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