Essential Services Provider Managed Services
Network and UC Managed Services Contract for 24x7x365 essential services government organisation with a 2 Hour response SLA
Layer 8 Networks provides the following:
24 x 7 response via our support number – 1300 689 526,
An onsite SLA of 4 hours in the event of a P1 issue
1 Hour response SLA for remote support or telephone queries
