Unified Communications

Layer 8 Networks is proud to present a fully unified collaboration system which handles small to medium organisations telephony, voicemail, instant messaging and presence capabilities. Depending on the size of the organisation, different options are available. Fixed cost pricing gives you confidence in a fully installed and configured solution for your organisation based on the number of users and capabilities required. Our solutions are all customisable however, so if you are looking for a particular capability – why not contact us and we can work through your requirements together?

Managed Services and Monitoring

Layer 8 Networks Managed Service is designed to meet your business as usual and strategic needs, ensuring that your organisation is able to focus on its core business, and not the IT that underpins this. Layer 8 Network’s Managed Service reduces cost of IT investment over time by deploying and utilising industry best practices such as ITIL. This is intended to reduce downtime through proactive maintenance and monitoring and will provide your organisation with continual improvement to their infrastructure.

Are you looking for an onsite, completely managed monitoring solution to take away the worry and risk of supporting your own network and server environment? We have solutions for both small and larger organisations.

Webex Calling - Cloud Hosted Communications

Webex Calling is a cloud-based phone system that is optimized for midsized businesses. It has all the essential business calling capabilities you are likely to need. No need to worry anymore about the expense and complexity of managing a phone system infrastructure on your premises.

Cloud Calling and Contact Centre

Pure cloud based Omnichannel contact center solutions with predictive analytics-based routing and integrated collaboration that increases first contact resolution and customer satisfaction.

With deep CRM integrations our Cisco Webex Cloud Contact Centre is proven from small businesses through to global customers.

Network-As-A-Service

Whether you’ve got big ideas or big challenges, Layer 8 Networks has the expertise you need to succeed. We will ensure you succeed with network auditing, design, consultancy and strategy. We will work closely with you to understand how your technology could better serve your business goals – whether that’s better performance, lower costs, increased agility or all of these and more.

Capabilities

Layer 8 Networks capabilities are backed by some of the market leading solutions and service offerings available.

Have a project for us?

Contact us today to discuss your requirements!